Pre-orders are available only when stated on the item. To pre-order an item, you will need to add the available product colour and style to your shopping bag as though you were placing a normal website order. You will then need to follow the check-out process as normal and pay for the item. As soon as the item is available it will be dispatched. Pre-orders can take 1-3 weeks to reach your selected address.

If your order contains both pre-orders and stock items, we will ship the pre-orders seperately. You will recieve an order confirmation email, containing both stock and pre-order items.

Please note that pre-orders are treated as a standard order and the payment will be taken from your account as a normal transaction.

If you decided you no longer want the pre-order or have any further queries please contact us at customerservices@onelabel.co.uk